Frequently Asked Questions
Please read our FAQ before sending us a message.
Our order process is very simple. Upon completing your payment details during the checkout process, you should shortly receive a confirmation notice at the provided email address.
A shipping confirmation email should follow after 4 – 6 business days (read more on the Shipping Policy page). Email the customer service team on email@example.com if further assistance is required at any point.
Also, kindly note that in rare occasions, customs agents may delay delivery of some packages.
We currently accept Visa credit, MasterCard, debit cards and PayPal.
Our watches have a water resistance of 3 ATM. Please avoid contact with water, as water damage is not covered under warranty. We also recommend keeping bracelets away from water.
You can get in touch by email or using the form on the website.
Customers have priority. If you ordered from us, reply to the confirmation order email or include the order number in your email to get higher priority.